Fairfax Auto Repair

updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 2:00 PM
5

Overall great experience. They even worked past close on a Saturday to get my car fixed!

Thank you for your business and the great review, Ale!

- Honest-1 Auto Care Fairfax
5

Great service. Friendly staff.

Thank so much for coming in to see, us Ms, Jan! I appreciate your business and the time you took to leave us a kind review. Have a great week!

- Honest-1 Auto Care Fairfax
5

First off for starters this place felt like home!!!! It was very comfortable and welcoming and I’ve never in my life got that feeling from an auto repair business. Normally auto repair shops feel like men only clubs and it never feels inviting. I lovedddddddd the awesome customer service !! The manager was very open and attentive to my needs, he offered me tea, coffee, and snacks as I waited. Furthermore he offered to lend me a ride back to work while my car was being serviced and more so he said come Spring 2019 they will have a loaner car for customers to use. Okay back to the store it had a children’s play area !!!! Wow you heard me right this was the first time in my life I’ve seen an auto shop accommodate children!! And ya moms know how anxious and impatient kids can be while having the car worked on. This place also offers WiFi AND a charger station !!!! Like you have to be kidding me this place was totally unbelievable and their furniture is not only beautiful but it’s also comfortable. It has a family bathroom with a changing table and a normal size restroom !! Mind blowing you guys !! This place is family oriented and it gives off a homey atmosphere. I’d highly recommend this auto shop to ANYONE who wants to be treated with dignity and respect and not by a push over. Did I mention I was able to get a sweet deal on a synthetic blend oil change and wheel alignment??! Don’t believe me then come check this place out yourself!!

Thank you so much, Ms. Monica! It was a genuine pleasure to meet you today. I appreciate you giving us a try, and I'll be in touch soon!

- Honest-1 Auto Care Fairfax
5

Fast, Friendly and HONEST! I will be back! Thank you!

Thank you for coming to see us, Ms. Julie! I appreciate the great review very much!

- Honest-1 Auto Care Fairfax
5

Mark was very professional and truthful. As a woman going into a car repair shop I felt good about paying for the work that was done to our car.Mark and his team could teach some others on how to treat costomets that come in for car work. Thank you Mark, and team. I am a forever costumer now!

Thank you, Mrs. Reynolds! It was a pleasure meeting you and Bianca. We appreciate your kind words and business very much!

- Honest-1 Auto Care Fairfax
5

Owner is outstanding. Helped out in a pinch, after normal business hours.

Thank you, Rob! Happy to have been able to help you out, sir. Have a great week!

- Honest-1 Auto Care Fairfax
5

Mark was able to schedule me for the same day that I called, and completed the oil change promptly.

Great to see you again, Mr. B! Thank you for the great review and your business. See you next time!

- Honest-1 Auto Care Fairfax
5

Awesome customer service! Mark is an expert and ensures you get the best price!

5

great service.....stayed in touch with progress, etc.

Hi, Charlie. Thank you for taking the time to share your experience with us! I'l glad all the pieces fell into place so well and we were able to get you back on the road.

- Honest-1 Auto Care Fairfax
5

Wonderful, professional, they took excellent care of this vehicle. They also took good care of a troubled vehicle, Jeep Commander!!!! They are now working on our third vehicle.

Thank you for the kind compliment, Ms. Patty! I appreciate your business and trust very much.

- Honest-1 Auto Care Fairfax
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