First off for starters this place felt like home!!!! It was very comfortable and welcoming and I’ve never in my life got that feeling from an auto repair business. Normally auto repair shops feel like men only clubs and it never feels inviting. I lovedddddddd the awesome customer service !! The manager was very open and attentive to my needs, he offered me tea, coffee, and snacks as I waited. Furthermore he offered to lend me a ride back to work while my car was being serviced and more so he said come Spring 2019 they will have a loaner car for customers to use. Okay back to the store it had a children’s play area !!!! Wow you heard me right this was the first time in my life I’ve seen an auto shop accommodate children!! And ya moms know how anxious and impatient kids can be while having the car worked on. This place also offers WiFi AND a charger station !!!! Like you have to be kidding me this place was totally unbelievable and their furniture is not only beautiful but it’s also comfortable. It has a family bathroom with a changing table and a normal size restroom !! Mind blowing you guys !! This place is family oriented and it gives off a homey atmosphere. I’d highly recommend this auto shop to ANYONE who wants to be treated with dignity and respect and not by a push over. Did I mention I was able to get a sweet deal on a synthetic blend oil change and wheel alignment??! Don’t believe me then come check this place out yourself!!
Thank you so much, Ms. Monica! It was a genuine pleasure to meet you today. I appreciate you giving us a try, and I'll be in touch soon!
- Honest-1 Auto Care Fairfax