Fairfax Auto Repair

142 reviews
(513) 271-1059
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 2:00 PM
5

Brought my truck in today without an appointment to see if there was time to give me an idea of what it might take to get it running right. Not only did they pull the truck in immediately, but gave me the assessment I needed in about 15 minutes, and as a walk in customer! Of course, I'll be receiving my estimate by email, but due to apparent honesty in getting me to understand what is needed, I'm expecting no surprises through the remainder of this experience. Staff was excellent and hospitable, the newly remodeled facility was clean, bright and comfortable. 5 stars at this point!

It was great having you in, Brian! We'll work hard to keep the 5 starts you were kind enough to give us. We'll be in touch Monday. Have a great balance of the weekend!

- Honest-1 Auto Care Fairfax
5

Excellent auto care and customer service. While I waited on an oil change with my four young children, the owner supplied us with snacks and a toy corner. After a complete maintinence check we also received a booklet for free roadside assistance for one year. Very happy with our experience and we will return.

Thank you, Ms. Kaylie. I really enjoyed meeting you. Your four little ones win the best behaved award for sure! We appreciate your business and wonderful compliment. Hope you have a great weekend!

- Honest-1 Auto Care Fairfax
5

Great facility- so clean and new. Very honest and straightforward diagnostics. In my case, there wasn't a need for any repairs and none were charged. That kind of transparent business practice will bring us back to Honest-1

Thank you, Ms. Sally, for coming in to see us and for the kind comments. Your review is good therapy after what happened to our local basketball programs yesterday. We look forward to seeing you again next time!

- Honest-1 Auto Care Fairfax
5

Great service as always in a pleasant and comfortable waiting environment

Thank you, Mr. Doug! I really appreciate your patience and understanding. You're a great customer!

- Honest-1 Auto Care Fairfax
5

finally a place that I feel that they have my best interest at heart. Add that the place is clean, family friendly and straight shooters about your car this is the place to go if your car doesn't.

Hi, Mr. Collini. My name is Mark, and I'm the owner of Honest-1 in Fairfax. I hope to meet you in person when you come back in for your vehicle! Thank you for taking the time to share such a fantastic compliment.

- Honest-1 Auto Care Fairfax
5

The facility is amazing. It's clean and comfortable and there is plenty of parking surrounding the entire building. More people need to patronize this family-oriented business, which also provides lots of nice coupons.

Hi, Ms. Linda. It was a real pleasure meeting you the other day! You are very kind, and I wish I had a better opportunity to spend some time getting to know you better. Next time! Thank you for coming in to see us, and for taking the time to share your experience. God bless!

- Honest-1 Auto Care Fairfax
5

Thanks for your help.Great job

Thank you, Mr. Greg! Happy to help anytime. Have a great weekend, sir!

- Honest-1 Auto Care Fairfax
5

A very nice place - friendly, professional service, and a clean, comfortable waiting area. I was pleased with the service and highly recommend to friends and neighbors. I will return when needed!

Thank you, Mr. Mike! It was a pleasure to meet you, and I appreciate your business very much, sir. See you next time!

- Honest-1 Auto Care Fairfax
5

They were very thorough and acurate. In addition to taking care of what I went in for, they helped me out with another issue that they had not even performed the service on.

Thanks again, Wayne! You've been a pleasure to work with, and we appreciate your business very much, sir!

- Honest-1 Auto Care Fairfax
5

i would recommend H1 to anyone. They get it. Fair and reasonable professionals. Several experiences and each one is better than the last.

Thank you, Mr. Conway - that's very kind of you to say! It was a pleasure working with you, and I appreciate your willingness to allow our team to keep searching for an answer on your Solara. Keep us posted!

- Honest-1 Auto Care Fairfax
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