Just wanted to give a shout out to Mike and his crew at Honest-1 Auto Care in Fairfax. First of all, welcome to the neighborhood! They just opened in October. They have fixed my mom's car (Ford Escape) and my car (Buick Enclave), and did a terrific job on both! Mike, the owner, and Mark, who fixed my car, were both very personable, honest, fixed the issue I went in for, and even troubleshooted and researched a secondary "code" that popped up once the first issue was fixed. I've had my car in twice, and both times Mike gave me a ride home so I could leave my car for a few hours. He also gave another Mariemont resident a ride home with me the second time. Their pricing is extremely fair, and they gave me a "first time customer" discount as well, which was in the direct mail flier they sent out in the fall. In addition, as part of the Honest-1 Auto Care group, they offer a 36 month/36,000 mile parts and labor warranty plus complimentary roadside assistance that includes towing, jump starts, fluid delivery, lock out and flat tire fixes FOR FREE with most services they perform. That is true concierge service not seen in many small mechanic's shops! Just wanted to share my positive experience and recommend you try them out if you are looking for an honest, professional car repair shop who truly cares about the customer.
Thank you so much, Ms. Suzy, for the kind welcome and awesome feedback! It's been a genuine pleasure serving you, and I appreciate the time you took to share your experience in such detail. We''ll be here for you when you need us!
- Honest-1 Auto Care Fairfax