Fairfax Auto Repair

My car had a dead battery. Mark answered the phone 15 minutes before closing and assured I would have priority the next day. They were able to replace the battery and give my car back by 1 the following day. I will keep coming to them for everything!

Great service. Super polite and friendly. Went in because my battery kept needing to be jumped. Tested at a auto parts shop and was told my alternator failed. Mark tested as well and was concerned they were right. He was able to get me in the next day and quoted me a price. He called me back the next day and the price was less than one third what he had quoted me. Turns out it the battery was so dead it was giving a false negative for the alternator. Instead of trying to RIP me off and changing the alternator then telling me that driving on a bad alternator for too long ruined the battery, he just fixed what was wrong. He has a customer for life!

Highly recommend

Wait time wasn't long. Very friend staff. Always get my first choice of appointment. Mark is always friendly and explains any issues with my car. Recently had a headlight out. Mark had me scheduled and in that Saturday. They don't stock headlights in store but the part was delivered and installed in 20 minutes. Very happy with the service and pricing I've gotten here. Would not recommend anyone else.

Saw Mark and his team to determine why my A/C was blowing hot sometimes. I appreciate that they wanted to test to see if they could figure out the problem in a cost effective way instead of automatically changing out the whole system. I had to go back 2 more times, but they figured out the issue and I wasn’t charged an arm and a leg. I’m very pleased with the professionalism, as well.

Mark did a great job taking care of ordering me a new battery. He took out my old battery , cleaned out the old stuff and installed the new battery and hooked it up! Great service! Than you very much! Bonnie Smith

They took out old battery , ordered a new one and installed it and hooked it up! Mark did an excellent job! Mark did an excellent job! Thanks Bonnie Smith

Mark is courteous and takes the time to deal with my truck's needs even when it's obvious he's very busy. I came in for a simple oil change, there were easily 20 cars in the lot for repair. Instead of dropping it off and having to come back later, my truck was on the lift and out in a little over 30 minutes. Thank you Mark for great customer service. I recommend this auto service highly.

Friendly service workers, fastest service I ever had. Will be back again .