I have brought my car in several times within the past 6 months. I can't say enough positive things about Mark and how he runs his business. My experience has always been that Mark is a man of honesty and integrity. If there's nothing wrong with your car that needs to be fixed, he tells you. The mechanics go with you on test drives in attempts to hear exactly what you are hearing with your car. Mark and his staff are respectful of women and those who are not auto experts. They explain things to you so you can understand and don't take advantage of customers who have a lack of knowledge in this area. The waiting room is clean and comfortable with snacks available and an area for children to play. Finally, an auto repair shop that you can trust! I'm so grateful!