5 1/18/2018

Very quick and personable service. Highly recommended for the area compared to other crowded chains.

Thank you for trying us out, Jeremy! I appreciate your comments and recommendation very much, sir. Have a great day! Honest-1 Auto Care Fairfax
5 1/17/2018

I made an appointment to have windshield wiper arms fixed that were no longer moving. They got me in that same day. (usually a week wait at other places) They called and had the car fixed 5 minutes after I got home from dropping it off. Apparently, the nuts holding the wiper arms on were loose and needed tightened. They also checked the tire air pressure and filled them up to specs. I picked up the car and they didn't charge me a dime for their service and has earned all my future business. It's hard to find an honest repair shop these days. I suggest trying Honest-1 first. They have a very friendly staff and has lived up to their name.

It was nice meeting you, Mr. Dale! Thank you for sharing your experience with us. We do business one way, and I appreciate you giving us a chance to show you by bringing your car in to see us. God bless, and have a great day! Honest-1 Auto Care Fairfax
5 1/15/2018

Had brake work done and H1 did a great job. I scheduled my service and my car was done on time and at the cost they quoted. I was very pleased and would try them again for additional repairs.

Hi, Mr. Mark. Thank you for the nice compliment! I"m really happy to hear you were pleased with your experience, and I appreciate you for taking the time to share it with us. Stay safe on the roads, sir! Honest-1 Auto Care Fairfax
5 1/10/2018

I stopped to have a scan on a check engine light. Staff was very nice and the owner was also on site and came out to introduce himself. I would definitely consider this place to do business in the future.

Hi, Ms. Kelly. Thank you for bringing your car in to see us! It was nice meeting you. Your kind comments are greatly appreciated! Stay safe in the Snowpocalypse this weekend. Honest-1 Auto Care Fairfax
5 1/9/2018

Just wanted to give a shout out to Mike and his crew at Honest-1 Auto Care in Fairfax. First of all, welcome to the neighborhood! They just opened in October. They have fixed my mom's car (Ford Escape) and my car (Buick Enclave), and did a terrific job on both! Mike, the owner, and Mark, who fixed my car, were both very personable, honest, fixed the issue I went in for, and even troubleshooted and researched a secondary "code" that popped up once the first issue was fixed. I've had my car in twice, and both times Mike gave me a ride home so I could leave my car for a few hours. He also gave another Mariemont resident a ride home with me the second time. Their pricing is extremely fair, and they gave me a "first time customer" discount as well, which was in the direct mail flier they sent out in the fall. In addition, as part of the Honest-1 Auto Care group, they offer a 36 month/36,000 mile parts and labor warranty plus complimentary roadside assistance that includes towing, jump starts, fluid delivery, lock out and flat tire fixes FOR FREE with most services they perform. That is true concierge service not seen in many small mechanic's shops! Just wanted to share my positive experience and recommend you try them out if you are looking for an honest, professional car repair shop who truly cares about the customer.

Thank you so much, Ms. Suzy, for the kind welcome and awesome feedback! It's been a genuine pleasure serving you, and I appreciate the time you took to share your experience in such detail. We''ll be here for you when you need us! Honest-1 Auto Care Fairfax
5 1/7/2018

Clean, quick and professional.

Thank you for coming in for your oil change, Mr. Hamstra - and welcome to the neighborhood! Honest-1 Auto Care Fairfax
5 1/7/2018

I brought my wife's car in for a maintenance update. It probably had been over 3 years since she had had any maintenance done. I think this would have been a golden opportunity for an unscrupulous auto care business to claim that all sorts .of things were wrong and needed to be addressed. Instead, the manager proclaimed that this 7 year old car was "good as new" and that the only extra thing to do was to replace the battery. He showed me the actual readings of the strength of the battery to document the advisability of replacing it. In my opinion, the name of this auto care business is well-deserved. I can strongly recommend Honest-1 Auto Care.

Mr. Cardi, we appreciate your business and the time you took to share the details of your experience very much. Thank you for choosing H-1! Honest-1 Auto Care Fairfax
5 1/7/2018

Excellent service, very clean repair shop, highly recommend!

I appreciate the very kind recommendation, Mr. Overberg. Thank you for coming in to see us! Honest-1 Auto Care Fairfax
5 1/6/2018

Great service, very friendly

Thank you, Mr. Pat. I enjoyed meeting you and appreciate your business! Honest-1 Auto Care Fairfax
5 1/4/2018

Comfortable, clean waiting room with coffee, TV, magazines. Friendly staff. But prices given for future work were too high, not workable in my budget.

Thank you for your candid feedback, Ms. Paula! Give me a call on my personal mobile at 859-628-0265. I'm certainly willing to work with you, particularly on the two fluid flushes. Honest-1 Auto Care Fairfax
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